What you need to know:
Timelines: If you have an event coming up, please let us know — we’ll always do our best to accommodate as we make all our pieces in house. Most Made to Order pieces are ready in 3-4 weeks, though bridal pieces may take up to 4-6 weeks. In many cases, we can also expedite your order to ensure it arrives in time.
Urgent Orders: We do offer Express Service (under 10 days) which incurs a $40 Shipping fee via DHL Express, please contact us for more details Here
Made to Your Measurements: Once your order is confirmed, our friendly team will reach out to collect your measurements so we can craft the dress to fit you perfectly.
Bespoke Colours: Many of our dresses can be made in the colour of your choice. This service incurs a small fee — simply write to us and we’ll be delighted to guide you through the options.
Try on Service: All Made to Order pieces are available for our Try-On Service. Simply select Try On at checkout to opt into the service. Please allow an additional 2 weeks for this process.
Shipping: Once complete, your piece will be shipped directly from our artisan workshop in India or our Sydney studio, depending on your location and timing.
Returns: Every Made to Order piece is created uniquely for you, which means it is not eligible for return or exchange. Please see our Return Policy Here for more details.