We welcome you to try on your on your Rooh purchase in the comfort of your own home.
If it's not quite right for you, feel free to return it within 30 days of your order date for a credit note *conditions apply.
To make a return, click HERE.
You may return your order to us using your own return shipping method. We can organise a prepaid return label for your return at an additional cost.
Sale or Promotional Items
All items in the flash sale are final sale only (it currently says they can be exchanged or returned for store credit).
Terms & Conditions for Returns
- Sale Items Or Items Purchased During A Flash Sale/Promotional Event are final sale only and not available for returns.
- We offer free returns on all Domestic orders.
- International orders can be returned to us at senders cost.
- Orders Which Have Used A Promo Code That Discounts The Order (Excluding Our Welcome Offer) Are Only Eligible For A Store Credit Or Exchange;
- Item/S Must Be Returned Within 30 Days Of Receiving Your Purchase Together With Original Proof Of Purchase Our Online Store;
- Item/S Must Be Returned In Original Condition, Unworn, Unaltered, Unwashed And With Their Tags Attached;
- Item/S Marked As "Final Sale - No Returns Or Exchanges" Cannot Be Returned. If Merchandise Is Returned Despite This Policy, Items Will Be Sent Back To You At An Additional Charge;
- Gift Cards May Not Be Returned.
We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.
Store-credit notes are valid for 3 years from the date of issue.
- Rooh Collective Team