ORDER VALUE

STANDARD POST 

EXPRESS POST 

Within Australia (except WA and NT)

18 December 2023

21 December 2023 

WA

15 December 2023

20 December 2023 

NT

14 December 2023

 20 December 2023

 

INTERNATIONAL ORDERS BEFORE CHRISTMAS 

International sending cut-off dates vary depending on destination, please contact us on info@roohcollective.com to get confirmation on dates and delivery times.

SHIPPING 

SHIPPING TO AUSTRALIA

  • All orders are dispatched within 2-3 business days from our Sydney warehouse
  • You will receive tracking details once the order has been dispatched
  • We are unable to ship to PO boxes

ORDER VALUE

SHIPPING OPTION

ESTIMATED TIMEFRAME

COST

Orders $300+

Sendle standard shipping

Metro areas: 3 - 6 business days

Rural areas: 4 - 7 business days

FREE

Orders $1 - $299

Sendle standard shipping

Metro areas: 3 - 6 business days

Rural areas: 4 - 7 business days

$10

All orders

Sendle express shipping

Metro areas: 1 - 2 business days

Rural areas: 2 - 4 business days

$17

 

SHIPPING TO NEW ZEALAND

  • All orders are dispatched within 2-3 business days from our Sydney warehouse
  • You will receive tracking details once the order has been dispatched
  • We are unable to ship to PO boxes

ORDER VALUE

SHIPPING OPTION

ESTIMATED TIMEFRAME

COST

All orders

DHL Express shipping

3 - 7 business days

$25

 

SHIPPING TO THE UK

  • All orders are dispatched within 2-3 business days from our UK warehouse
  • You will receive tracking details once the order has been dispatched
  • We are unable to ship to PO boxes

ORDER VALUE

SHIPPING OPTION

ESTIMATED TIMEFRAME

COST

Orders £160+

Royal Mail Tracked 48

2 - 3 business days

FREE

Orders £1 - £159

DHL EXPRESS

2 - 3 business days

£17

Orders £1 - £159 shipped from Sydney warehouse

DHL Express shipping

7 - 14 business days

£17



SHIPPING TO THE USA & CANADA

  • All orders are dispatched within 2-3 business days from our UK warehouse
  • You will receive tracking details once the order has been dispatched
  • We are unable to ship to PO boxes

ORDER VALUE

SHIPPING OPTION

ESTIMATED TIMEFRAME

COST

Orders $300+

Royal Mail International Tracked

6 - 10 business days

FREE

Orders $1 - $299

Royal Mail International Tracked

6 - 10 business days

$25

 


SHIPPING TO EUROPE 

  • All orders are dispatched within 2-3 business days from our UK warehouse
  • You will receive tracking details once the order has been dispatched
  • We are unable to ship to PO boxes

ORDER VALUE

SHIPPING OPTION

ESTIMATED TIMEFRAME

COST

Orders €300+

Royal Mail International Tracked

3 - 7 business days

FREE

Orders €1 - €299

Royal Mail International Tracked

3 - 7 business days

€20



SHIPPING TO ASIA & REST OF WORLD

  • All orders are dispatched within 2-3 business days from our Sydney warehouse
  • You will receive tracking details once the order has been dispatched
  • We are unable to ship to PO boxes

ORDER VALUE

SHIPPING OPTION

ESTIMATED TIMEFRAME

COST

All orders

Express shipping with DHL

7 - 10 business days

$30


ORDER VALUE

SHIPPING OPTION

ESTIMATED TIMEFRAME

COST

Orders $300+

Express shipping with DHL

3 - 7 business days

FREE

Orders $1 - $299

Express shipping with DHL

3 - 7 business days

$20

*all amounts above is in USD

DELAYS

Please note that due to limited international flights and challenges incurred to delivery services during the global pandemic, international customers may experience delays outside the normal estimates. We are unable to control the delivery time frame once we have dispatched to a third-party courier service. 

 

CUSTOMS & IMPORT DUTIES

All countries have different rules and regulations regarding taxes, duties and customs regulations. Our shipping fees do not include any taxes or duties which may be applied by customs at your destination country and are payable by you, the customer.

 

TERMS & CONDITIONS

Please note we are not liable for lost, stolen or damaged products. Parcels cannot be left unattended, so will be redirected to your local post office for collection. We are not responsible for your order if you enter the incorrect address, once the order is dispatched we cannot redirect it so be sure to check the address before confirming your order.

 

RETURNS

Please see our returns policy here.